My strong work ethic is evident from the fact I had worked as an electrician, a solar installer helper, a fireplace installer in the USA, a freelancer and a CEO of my outdoor shop concurrent with my academic studies until I graduated from Matej Bel University with a Master of Computer Science in Applied Informatics. These experiences have enabled me to gain a realistic view of the demands and challenges of the many technical positions.
As an electrician:
• responsible for installing, maintaining and repairing electrical wiring and fixtures,
• diagnosing using hand tools and test equipment by Metrel Eurotest 61557,
• working on ladders when necessary, sometimes in office,
• ensuring that all work is done is in compliance with Health and Safety regulations
As a solar installer helper:
• read and interpret work instructions, then execute work per instructions,
• perform general labor work as assigned by the engineer,
• assist in lifting, positioning and securing of material and workpieces during installation,
• ensuring that all work is done in compliance with Health and Safety regulations
As a fireplace installer:
• repairs and maintains existing fireplaces,
• loads and logs materials onto the truck and make the notation of returned materials,
• installs new gas or wood-burning fireplaces in the home,
• ensuring that all work is done in compliance with Health and Safety regulations
As a freelancer:
• built and maintain professional websites for small businesses on a WordPress and Prestashop platforms, coaching clients on how to manage and update information,
• Web design (HTML5, CSS3, Bootstrap),
• Design (Adobe Photoshop, Adobe Illustrator),
• assess problems with hardware or software and gave recommendations to clients,
• resolve hardware, software and network issues - install, configure and replacing hard drives,
• SW installations (Mac, MS Windows, Linux, dual-boot, drivers update, shared connection),
• HW installations (printers, modems, routers, POS terminal, PC components),
• provide solutions that save clients time and money increasing their bottom line,
• provide remote, phone and physical location support,
• researched the best hardware for my clients for their needs
As CMS admin and CEO I was reliable for:
• customer service and support,
• LAN administration, payment gateway settings,
• resolve hardware, software and network issues,
• create e-commerce on CMS Prestashop and did maintenance,
• invoicing in ERP Pohoda Stormware,
• buy and sell products, finding new suppliers,
• promote our products,
• work on several sport clubs projects
After graduation, I have started working in the IT industry as an IT professional and IT analyst:
• work directly with clients providing numerous solutions for web design, graphic design,
• sketch, design and business analyses - Wireframe Sketcher, Enterprise Architect, Visio,
• assist developers in database designs,
• analyze and improve database performance,
• import databases and assign user and group permissions,
• software testing, installation, configuration, and management,
• assist coworkers with a resolution of problems through training, tools, and support,
• analysis of information obtained from the customer,
• programming,
• work on several government projects,
• software and hardware documentation,
• resolve hardware, software and network issues - Microsoft Windows, Mac,
• provide solutions that save clients time and money increasing their bottom line,
• provide remote, phone and physical location support
In addition to my practical experience, I’ve also always stayed focused on academics and I am expected to improve my English and technical experiences by learning something new on a daily basis.
With the combination of these professional and academic experiences, I am looking forward to discussing the opportunity to join your organization. Please find my resume attached.
Thank you for your time and consideration.
Yours sincerely,
Robert Rusnak